Of all the online casinos in all the world, why should you choose to play with us? Maybe because of how we treat our players. We believe casinos should be straight talking and clear about what they’re offering; whether it’s promotions or games we give you the full picture, not spin and sales talk.
Many online casinos push flashy, attractive offers that look great on paper but hide difficult to understand restrictions in the small print; restrictions that may be used to reclaim your winnings. We will always try to show if a promotion is right for you, highlighting things like time limits and wagering requirements. The aim is to make everything clear, plain and easy to understand, especially our Terms and Conditions.
Because of who we are
Bouncingball8 Casino has been in business for a long time and we have some old-fashioned ideas about how a casino should cater to your needs, offering games and services that simply work as expected. That’s why we started off with just our own in-house games, gradually expanding our collection with handpicked games from other industry-leading developers who meet our expectations of quality.
Our players can also access an exclusive range of games only available at Bouncingball8 Casino and our sister-brands. Many of these special titles feature massive jackpots, some worth hundreds of thousands or even millions.
Every month we deliver a personalized selection of promotions which, depending on how you like to play, may offer you opportunities to pick up Free Spins, bonuses or even cash prizes.
If there’s ever anything that you’re unclear about, you can easily get in touch with us and talk to a customer service agent any time of the day, week or year. Frequent players who achieve VIP status will even be allocated a personal Account Manager for a bespoke service.
We also want to safeguard your best interests. For some, casino gaming can become addictive and we fully support you trying to control your playing time. This can include setting up daily deposit limits or temporarily disabling your account. If you find that you are no longer enjoying gaming, you can indefinitely exclude yourself, which also ends any future promotional contact from us.
A casino should be judged like all businesses in terms of how it handles problems. We spend a lot of time making sure that our games and services work just as they should, and that if bugs occur they are solved quickly. We also invest heavily in training our staff and have a range of contact options for you if you have a question or if something goes wrong.
